Secondary

Policies

 

Payment and Registration

Tutoring and workshop fees are payable in advance. Full payment is required in advance to complete registration and guarantee tutoring appointment times. Payment may be made by local check, cash or money order.

Cancellation, Refunds, and Rescheduling

Cancellations: All cancellations for tutoring programs are subject to a $50 fee. Cancellations for workshops may be subject to this fee. For cancellations received less than two weeks in advance, there will be an additional $50 fee.

Cancellations for Major Emergencies: In the case of clients’ major medical or other emergencies, the stated policies regarding cancellation, refunds, and rescheduling may be forgiven. In the event that a scheduled session of a tutoring program or workshop is canceled due to a major emergency (e.g., earthquake), the remaining sessions will be temporarily postponed. Circumstances permitting, all sessions will be made up beginning with the next scheduled meeting date, and the program or workshop will be extended to its completion.

Refunds: If you cancel your individual tutoring program after attending the first session and receiving the materials, you will receive a refund minus 1/3 of your total program fee. If you withdraw from a workshop after attending the first session and receiving all the materials, the same policy may apply.

There is no refund for sessions missed during a tutoring program or workshop.

Rescheduling notice: Notice is required 48 hours in advance for rescheduling individual tutoring sessions. Missed tutoring or workshop sessions may be made up with payment for the additional session(s).

Reservation of Rights

If I choose to forgive a fee or to change a policy on a one-time basis, all policies will nonetheless hold in the future.

If I must cancel a program, participants will, at a minimum, be given full refunds for the remaining sessions. I am not responsible for non-refundable plane fares, hotel and car deposits, and/or any other expenses incurred by registrants in programs.

Only under extraordinary mitigating circumstances, I reserve the right to substitute instructors, to change the day or time a program or session meets, or to change the location of a program or session. Workshops or programs may be cancelled due to insufficient enrollment or unforeseeable events.

For questions about refund and cancellation policies, or other matters relating to my programs, please contact me at (415) 821-6595 or use my contact form.

 

Design, build & management by Claude Whitmyer
The University of the Future, LLC, aka FutureU™
It's not the technology! It's what you do with it!®